Technical Communication

Zuchero Communications

TECHNICAL COMMUNICATION

Technical Communication

Technical communication, or technical writing, is an area where Zuchero Communications can lend a hand. We can:

Design, write, and test user guides, manuals, and demonstrations,
work with your subject-matter experts to develop effective technical documentation, or
train your staff in technical writing

We use a simple straightforward methodology that allows us to write the clearest most concise documentation for your end user audience. And, because we have experience designing self-paced training, we can design user guides that not only provide reference but also train your audience.

The following are some of the types of technical communication we have designed and written.

User Guides These guides are designed to pinpoint the tasks your audience needs to know---they're designed to be user-centric, not product-centric like old fashioned user documentation.
	USER GUIDE WITH CONCEPTUAL INFORMATION This guide combines both conceptual and task-based information to explain how to use a software product. MobilSIM User's Guide (PDF - 954 KB)

	TASK-BASED USER GUIDE This task-based guide describes how to use a Windows and Unix software product. TIME User's Guide (PDF - 679 KB)

Guided Demonstrations and Tours Technical information often needs to be seen to be truly understood. Guided demos and tours help your audience better understand your products and procedures.
	GUIDED INSTALLATION This narrated slide show explains how to install the hardware components for a medical training device. This was created with Articulate Engage. Launch the Slide Show (5:37)

	GUIDED TOUR This guided tour is for one module of a software application. It was created with Articulate Presenter and Adobe Captivate. Launch the Guided Tour (1:35)

Procedures and Process Manuals Often your processes and procedures need to be documented. We can provide the writing services to help, and often, as an outsider we can help clarify your procedures.	This image shows a screen from an online help file documenting a process guide.