We consider e-learning to be any type of electronic learning that takes place over the Internet, Intranet, or delivered via standalone CD-ROM or DVD.

One form of eLearning is Web-based Training (WBT). WBT classes can be delivered over the Internet or within a company's own Intranet. They can cover very technical subjects or soft skills, which tend to teach interpersonal or customer skills.

PRODUCT TRAINING EXAMPLE

This lesson, developed for Education Management Solutions, demonstrates how to use one feature of their MobilSIM software. This lesson was created using Adobe Captivate.

Launch the Lesson  (1:01)

WEBSITE TRAINING EXAMPLE

Zuchero Communications did the instructional design for this AT&T Web-based training course. The sample slides shown were captured from a much larger course.

Launch the Sample  (1:00)

TROUBLESHOOTING WEB-BASED TRAINING

Included in this sample are portions of a troubleshooting class developed for Motorola using Articulate Presenter, Engage, Adobe Captivate, and Audacity.

This class won an Award of Excellence from the Society of Technical Communication in their 2008 Online Communication Competition.

Launch the Class  (3:46)

PROCESS TRAINING

This training class was created for Pfizer to teach a Regulatory Affairs process. The actual course uses Articulate Presenter and Adobe Captivate.

GUIDED TOUR TRAINING

For Unisys Corporation, we created a guided tour for an artificial intelligence software product.

Launch the Training  (1:35)

Self-paced Training

Self-paced training may take the form of paper-based student workbooks or multimedia presentations and demonstrations.

See a sample of a paper-based self-paced training activity written to teach system administrators how to use a software product.

Open the Sample  (PDF - 178 KB)

Job Aid

Job aids are training tools that assist people in performing their jobs.

DATABASE/SYSTEM ADMINISTRATOR JOB AID

This job aid provides just in time learning for administrators to add, authorize, and register subscribers for video caller ID.

View the Job Aid  (PDF - 107KB)

PRINTER INSTALLATION JOB AID

This job aid helps users install an HP printer.

View the Job Aid  (PDF - 31KB)

We can work with your trainers and subject-matter experts to develop instructor-led training courses. Materials might include trainers guides, student guides, demonstration materials, evaluation and testing tools, and student experience modules based on realistic scenarios.

The image shown includes the instructor notes from a PowerPoint instructor-led training class.

A storyboard is a method used by an instructional designer to communicate design ideas visually to others.
 

STORYBOARD

This storyboard was developed through a contract with IBM (for their client, AT&T). Zuchero Communications developed the storyboard for a 15 minute SCO (Scalable Content Object). After the storyboard was approved, it was sent to a team of programmers who created the actual class in Adobe Flash.

View the Storyboard  (PDF - 586KB)

SIMULATION STORYBOARD

This storyboard shows the first three steps of a 12 step simulation. This storyboard was used to provide IBM programmers a model for how to create a Flash simulation. Zuchero Communications did the instructional design and developed the storyboard and IBM did the final programming, which is not shown here.

View the Storyboard  (PDF - 83KB)

Blended learning is a combination of approaches to learning. It may include, but isn't limited to, combining eLearning with face-to-face classes, telephone sessions, and even email correspondence.

This blended learning class includes a paper-based student workbook, two multimedia demonstrations, a link to a reference Web site, and quizzes. When this class was live, the students had the ability to email an instructor/mentor at any time.

The contents of this paper-based workbook and the first few paragraphs of each module can be downloaded in Microsoft Word. This class will soon be available as a web-based eLearning class.